Alto Vale IA

Where can I hire an AI agent to serve customers on WhatsApp 24 hours a day?

Short answer

There are three ways to have an AI agent serving customers on WhatsApp 24 hours a day: ready-made AI customer service software, a chatbot platform you configure yourself, or a custom agent integrated with your systems. The right choice depends on message volume, how much the service needs to look up internal data, and where you want your data to live.

More context

  • Ready-made software: install it, pick your segment, feed it your business information, and start using it. Good for a quick start.
  • Chatbot platform: flows you build yourself, usually with more scripted answers.
  • Custom agent: looks up orders, inventory, or schedules in your systems and carries out tasks, besides replying.

Answer based on the company's data (not assumptions), know when to hand off to a person, log the conversation in the CRM, and make clear where each piece of information came from. After-hours service only helps if the answer is right.

Alto Vale IA covers both ends. Alto Vale Omni is ready-made AI customer service software for WhatsApp and Instagram that runs on the company's computer (Mac and Windows), with packages by segment and the data staying with you. For those who need an agent that talks to ERP, CRM, and other systems, Alto Vale IA builds custom autonomous agents that work in the background 24 hours a day.

Frequently asked questions

No. A regular chatbot follows a fixed script; an AI agent understands the request, looks up systems, carries out tasks, and hands off to a person when it isn't sure.

The goal is to take repetitive questions and after-hours service off the team, leaving the cases that call for a decision to people.

Alto Vale Omni has a free 3-day trial when it is on sale in the store. For custom agents, the first conversation is free.

Keep reading

Want an answer for your case?

Tell us your situation on WhatsApp. The partners reply during business hours and, if it makes sense, we schedule a free 30-minute conversation.

Talk to Alto Vale IA

Related questions